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Hyland Content Innovation Cloud: Modernize Without Migration

Hyland Content Innovation Cloud
Hyland Content Innovation Cloud

The Migration Headache Nobody Wants

Every CIO has a scar from a migration project. Budgets that doubled. Deadlines that slipped. End users who swore the “new system” was worse than the old one.


The problem? Most organizations don’t have one content repository. They have ten. OnBase for workflows. Nuxeo for rich media. Alfresco for records. Perceptive for archives. The thought of unifying them all into one shiny new platform? Costly, slow, and risky.


That’s why Hyland’s Content Innovation Cloud (CIC) matters. It’s not a rip-and-replace pitch. It’s a federation play: put a smart layer on top of what you already have.


What Hyland Content Innovation Cloud Actually Unlocks

  • Federated search: One interface to find documents across all repositories.

  • Automation: Layer AI-driven classification, routing, and redaction without touching the core system.

  • Insights: Aggregate metadata and usage patterns into dashboards.

  • User experience: Deliver a modern UI even if the backend is patchwork.


Boardroom Tensions

  1. Federate or Consolidate? Federation avoids disruption but doesn’t eliminate tech debt. Consolidation is cleaner but risky.

  2. Short-term wins vs. long-term simplification: CIC gives quick value, but at some point you’ll need to sunset legacy systems.

  3. Governance complexity: More connected systems mean more compliance headaches — data residency, retention policies, audit logs.


Federation Economics (vs. Migration)

  • Migration TCO: €5–15M over 3–5 years for large enterprises.

  • Federation TCO: €2–5M for standing up CIC plus integrations, with faster payback.

  • Risk Profile: Federation is reversible and incremental; migration is high-stakes and binary.


Real-World Scenarios

  • Healthcare: Hyland Content Innovation Cloud enables cross-repo patient record search while Epic integration continues in parallel.

  • Insurance: Claims handlers can access Alfresco and OnBase docs from one screen, cutting handling time by 15%.

  • Government: Legacy archives remain intact but searchable with AI-driven classification, avoiding billion-dollar digitization efforts.


A Governance Checklist for CIC

  • ✅ Map data residency rules across all repos.

  • ✅ Define audit standards before federation.

  • ✅ Agree on metadata standards to avoid “lowest common denominator” search.

  • ✅ Identify exit plan: when will legacy repos be decommissioned?


Competitive Context

Hyland Content Innovation Cloud isn’t alone. OpenText pushes “Extended ECM.” Alfresco (now also Hyland-owned) has its own modernization paths. But CIC’s emphasis on layering over, not replacing feels aligned with today’s budget constraints and risk appetite.


Question for you: Where could a federated content layer deliver ROI for you in the next six months?


👉 At ecm.dev, we run Repo-Federation Pathfinder workshops to model costs, risks, and step-by-step plans.


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